8/19/2023 0 Comments Spideroak semaphor vs one![]() Likewise, I may download an article or case to read on my work PC, then open it on my phone to finish while I’m waiting somewhere else. When writing, I may work on a document at work, then more at home, and then on my iPad while out for dinner. If I’m traveling, I may also use my laptop, or occasionally a PC at a hotel business center, a conference center, or some other device that I don’t even own. I am a rather extreme example, but over the course of a typical day, I will generally use my work PC, my Android smartphone, my iPad, and my home PC for any or all of these tasks. ![]() Contact our enterprise sales team here.These days, it’s not uncommon for one person to use two, three, or even four devices in a day for doing work, accessing the internet, reading, playing games, or whatever else. SpiderOak's enterprise sales team is ready to connect with you to answer your questions and get your organization set up on Semaphor. Support does not cover any end user issues, integrations, installers, images, plug-ins, or remote administration. Mattermost offers three support levels with per user monthly charges ranging up to $6.67 per month. Enterprises qualify for onsite training and optional assisted deployment as well. SpiderOak's support team offers Tier 1 support for Semaphor account admins and end users. In the latter situation, Mattermost provides pre-compiled mobile apps that are available through the iOS and Android app stores. Mattermost requires mobile apps to either be deployed through an internal Enterprise App Store (after being compiled and deployed by your staff), or without a VPN with ports open on your company firewall. No additional configuration is required for the mobile apps to connect to SpiderOak's Confidential Cloud infrastructure the apps work out of the box and can be connected with your account in just a few seconds. These mobile apps are full-featured Semaphor clients that allow account administration and all of the features of the desktop applications. Semaphor offers mobile apps for iOS and Android devices. The overhead required to assemble, launch, and administer Mattermost is not insignificant, and combined with the monthly per user cost for support, can become a significant burden over time. Only organizations that adhere to Mattermost's Software and Hardware Requirements can qualify for any support whatsoever. ![]() Mattermost is only available as a self-hosted product. This allows your organization to save money on hardware, IT administration costs, and time that would be spent on creating and maintaining a self-hosted environment. SpiderOak hosts Semaphor in our confidential cloud environment. In Mattermost's Security Overview encryption-at-rest is only "available through hardware and software disk encryption solutions applied to the Mattermost database." HOSTING Mattermost offers TSL support, meaning that messages and attachments are encrypted while in-transit, but does not offer encryption for data at rest. Semaphor performs all of these functions in the background, giving users an excellent user experience while maintaining the highest level of security. All messages and attachments are encrypted before leaving a user's device and can only be decrypted by the intended recipients. Semaphor, along with all of SpiderOak's products, features end-to-end encryption in a No Knowledge environment. Mattermost accounts require a per-user charge for support, and support does not cover end user issues. SUPPORT: Semaphor includes Tier 1 support with all user accounts, and Enterprise-level support with Pro plans. Mattermost requires organizations to compile and self-distribute the open source Mattermost mobile apps, or open their company firewall to allow Mattermost apps from the public app stores to connect to their installation. MOBILE APPS: Semaphor's mobile apps work out of the box without any additional configuration needed. ![]() Mattermost requires organizations to purchase hardware that match their specifications, self-install the software, and administrate the software which can end up being more costly for an organization in time and money. HOSTING: Semaphor is hosted in SpiderOak's confidential cloud. Mattermost only offers encryption while data is in-transit. SECURITY: Semaphor features end-to-end encryption, including encryption while data is at-rest. Here are the four big differences: EXECUTIVE SUMMARY However, you can review Semaphor's source code, even though it's hosted in the cloud. Semaphor is built on a core of end-to-end encrypted, No Knowledge technology in SpiderOak's confidential cloud, while Mattermost is only available as an on-premise, open source solution. Semaphor and Mattermost seem to be competitors in the secure group chat and collaboration space, but there are significant security concerns with Mattermost.
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