8/17/2023 0 Comments Aeroadmin plus reviewContact BookĪ small contact database enables a support team to keep track of the computers they access and users they assist. The system registers the message as a ticket and assigns it a unique ID for team tracking. Simple Message ServicesĬustomers can use this feature to directly contact the support team through the application. It can be configured so the remote support team can reboot the computer and then gain control of it when it restarts. With unattended access, AeroAdmin runs as a service on the remote machine, allowing connectivity without physical intervention. AES and RSA bank-level encryption and security standards keep your data safe. You can also copy files between computers and file transfers are paused and resumed if the connection fails. The key features of AeroAdmin include: File Transferĭata security is maintained by using a secure encrypted channel to access information on the remote machine. ↗ Compare main features of Aeroadmin & TeamViewer.Connectivity between LANs is possible as well as to computers configured behind a NAT. The tool can be used to host online meetings, perform remote system administrations, and monitor remote sites. It’s a great tool for individual users looking to connect to their home computer while traveling, but AeroAdmin’s real strength is when it is used as a remote support tool.Ĭomplete remote control of user machines is possible with features like multiple simultaneous connections, file transfer, and unattended access. ![]() AeroAdmin full descriptionĪeroAdmin is a comprehensive remote desktop software solution that provides users with an impressive array of features. In this article, we will be looking at the features of AeroAdmin to help you determine if it is the right remote desktop solution for your organization. Many programs exist that provide remote access capabilities. Any IT support team member who has tried to walk a neophyte user through a complex troubleshooting session will appreciate having the ability to connect to the machine and resolve the issue themselves. It streamlines the process of resolving user problems with physically distant computers. A remote desktop app enables a technical support specialist to remotely control a user’s computer.
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